11 Gill Street, trading as Centre City Shopping Centre (NZBN 9429050370498) is the operator of the facility to which this policy statement applies.
‘Centre City Shopping Centre’, ‘we’, ‘us’ or ‘our’ refers to Centre City Shopping Centre. This Statement relates to the privacy of your information at Centre City Shopping Centre. This Statement aims to outline how we use your personal information and the principles under which we handle your information.
2. What types of personal information do we collect?
We may collect, control, process and use your “personal information” which may include names, postal addresses, e-mail addresses, dates of birth, telephone numbers or any other personal information that you provide to us including in connection with the purposes set out in section 3 below.
3. How do we use your personal information?
Your personal information may be processed, used or transferred for additional purposes connected to the operation of Centre City Shopping Centre, including:
• To provide you with news, updates, events, promotions and advertisements
• Enabling the hire of mobility aids or other equipment
• Provide access to Wi-Fi
• Understand your demographics, interests, preferences and behaviour in our shopping centre via the use of WiFi, including the locations and duration of your visit
• Facilitate the purchase and redemption of shopping centre gift cards
• Leasing and tenancy management
• Administering our loyalty programs
• Providing access to our retailer or community portals, including to enable the hire of bookable spaces, mobility equipment, car parking and/or for event management
The information collected in connection to the above purposes in Centre City Shopping Centre may be used in combination with other information you provide us with to improve our interactions with you and to provide services to you in the future. This may include tailoring news, events, promotional and other marketing information to you.
4. Who might we provide your personal information to?
We may provide your personal information to any of the following recipients or categories of recipients:
• our employees, board members, directors, officers or representatives;
• our third-party service providers, business associates and distributors (including their employees, directors, officers, sub-contractors, or representatives);
• any parties who are directly related to any one of these recipients; and
• any person or entity that you request us or permit us to keep informed.
If you no longer wish us to share your personal information with such person(s) or wish to change your preferences in this respect, please inform by writing to us via our contact email address.
When we provide your personal information to any of the above recipients, that recipient will process your personal information on our behalf.
5. Will my personal information be transferred to another country?
Yes, your personal information may be transferred to any of the recipients identified in this Statement, and these recipients may be located or have operations in countries other than where you are located. The countries which your personal information is transferred may not offer an equivalent level of protection for personal information to the laws of your home country. In connection with any transfer of personal information to such a country we will implement measures to ensure an adequate level of protection for your personal information.
6. How will we protect your personal information?
Whether your personal information is gathered through face-to-face meetings or by interacting with us via telephone, mail, internet or other methods, we take steps to store your information securely. We hold your personal information in a combination of secure computer systems, storage facilities, paper-based files and other formats. We take a number of steps to protect personal information from misuse, loss, unauthorised access, modification, or improper disclosure. This includes instructing staff who handle personal information to respect the confidentiality of personal information and the privacy of individuals. respectively the data controller or the data user of your personal information.
7. How long will you retain personal information for?
We will only retain your personal information for as long as, in our reasonable opinion, is necessary to comply with applicable law or for the purposes for which we process your personal information (as set out in this Statement).
When we no longer need your personal information, we will seek to delete, destroy or de-identify it in accordance with our current records retention policies and any applicable legal and regulatory requirements.
8. How can I update or access my personal information?
It is important for us to maintain accurate records of your personal information. Please inform us of any changes to, or errors in, your personal information as soon as possible by writing to us via our contact email address and we will update our records accordingly. You have a right under data protection laws to access the information we hold about you. If you wish to make an application to access your information please write to us via our contact email address.
There is no charge for making a request to access your personal information. However, in some cases there may be a charge to cover the administrative cost of providing this information. If there is a charge, we will give you an estimate and confirm you wish for us to proceed.
If you do not want to receive any marketing information from us and wish us to cease using your data for this purpose or if you wish for us to cease using your personal information or would like us to delete the personal information that we hold on you, please inform us by writing to us via our contact email address.
9. Further Information
If you have any questions about this Statement or questions or complaints about the processing of your personal
data by Centre City Shopping Centre, please contact us via our contact email address.
If you are dissatisfied with Centre City Shopping Centre’s handling of any privacy complaints, you have the right to lodge a complaint with your data protection supervisory authority.
Privacy and the internet
The following statements are specific and applicable to your use centre-city.co.nz and any websites which relate to Centre City Shopping Centre.
1. Interactive tools
Our websites may provide you with interactive tools to help you make informed choices and provide you with information. We may also make available portals to assist with the provision of services between us. We may collect personal information you enter when using the interactive tools on our website applications.
The purpose of using cookies is to enhance the way our website works, and to provide you with a more relevant and effective experience on our websites, including presenting web pages according to your needs or preferences, for example, by determining whether site visitors can find information easily, or by identifying the aspects of our websites that are of the most interest to them. Additionally, cookies help to improve and tailor the user’s experience of the site by allowing us to recognise, measure and track visitors to our websites and compile a record of this usage information.
Managing your cookie preferences
If you wish to remove cookies set by our websites from your browser in the future, you may delete them and change your preferences and options in your browser. The instructions for removing cookies from your computer or mobile device and stopping cooking storage depends on the operating system and web browser you use. You may not be able to access some parts of our websites, or some functionality of the site may be impaired, if you choose to disable the cookies in your browser, particularly the secure parts of the website.
3. Links to third party websites
Our websites have links to external third-party websites that may benefit the user. External websites should contain their own privacy statements and we recommend you review them when using their websites. Please note, however, that third party websites are not covered by this policy, and these sites are not subject to Centre City Shopping Centre’s privacy standards and procedures.
4. Website analytics
Website analytics measurement software is used to assist in tracking traffic patterns to and from our websites, surveying users of the sites. Website analytics are used to collect such information as the number of unique visitors, how long these visitors spend on the website when they do visit, and entry and exit points into and from the website.
This information is collected and aggregated by third party software and provided to us to assist in our analysis of our websites and to manage and improve the services we provide to you. These website analytics are generally anonymous, however if you have allowed tracking then we may be able to identify you in some circumstances, for example when you submit a form or visit the website from a link in one of our newsletters. Where this information is identifiable then we may be storing personal information about you via the use of our website analytics.
Managing your tracking preferences
You can choose if and how we can track or obtain website analytics about you by changing your preferences and options in your browser. The instructions for turning off tracking from your computer or mobile device depend on the operating system and web browser you use.
3. Facebook Audiences Tools
We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our social media, advertising and analytics partners. We may use Facebook Pixels on our websites, and we may serve you advertisements on Facebook via the use of the Custom Audiences Tool. We encourage you to understand how Facebook Pixel and Facebook Custom Audiences works, please visit their page here: https://www.facebook.com/privacy/explanation.
Notification of changes
This Statement is dated April 2022. From time to time we may amend this Statement without notice and an amended Statement will be posted and available on our website. This may be for a number of reasons, including changes in law, market practice or our treatment of your personal information.