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Accessibility

ACCESSIBILITY ROUTE

Centre City has an accessible route with a minimum width of 1200mm and access to all facilities and services are within the accessible route. Lighting levels offer good visibility and viewing, and any permanent fixed objects are detectable by people using canes.

The food court has a set table area that can become busy and congested during peak times during school holidays and key retail periods.

Please note that while common areas of the centre are fully accessible, we cannot guarantee that stores within the centre have accessible routes or facilities. 

ARRIVING AND GETTING IN

At Centre City, there are accessible parks on most car park levels. Lifts within the centre on each level provide easy access to other floors. You can view the centre map to see the location of stores by clicking HERE. You can also take a virtual walk around the centre via our Google Street View by clicking HERE.

All centre entrances with one exception have automatic opening doors and wheelchair access. The only entrance/exit which is not wheelchair accessible is the Atrium entrance on Gill Street. If you're wanting to access the centre from Gill Street, the wheelchair accessible entrance is located opposite Currie Street. 

If you need transport assistance to visit Centre City, see here for transport-related services in Taranaki

LEVEL ONE - Accessible car park locations
You can access the carpark entries via St Aubyn Street and Ariki Street. On the level shown as Level 1L there are no accessible parks. Take the up ramp to access Level 1 to utilise the accessible park. Areas marked in light blue are indicative of accessible areas such as lifts or ramps. 
CLICK HERE TO VIEW MAP OF LEVEL ONE CARPARKING

LEVEL TWO - Accessible car park locations
On the level shown as Level 2 there are two accessible parks. You can enter the shopping centre via the internal ramp beside Glassons or via the exterior building ramp. Both accessible entry points to the centre give you access to Centre City Shopping Centre Level 2. Areas marked in light blue are indicative of accessible areas such as lifts or ramps. 
CLICK HERE TO VIEW MAP OF LEVEL TWO CARPARKING

LEVEL THREE - Accessible car park locations
You can access the Level 3 carpark via the ground floor levels or the external carpark ramp on St Aubyn Street. On the level shown as Level 3 there are 10 accessible parks. The centre entry point gives you access to Centre City Shopping Centre Level 3 which is home to Farmers and the lifts to access other shopping centre floors below. Areas marked in light blue are indicative of accessible areas such as lifts or ramps. 
CLICK HERE TO VIEW MAP OF LEVEL THREE CARPARKING

LEVEL FOUR - Accessible car park locations
You can access the Level 4 carpark via the ground floor levels or the external carpark ramp on St Aubyn Street. On the level shown as Level 4 there are six accessible parks. The centre entry point gives you access to Centre City Shopping Centre Level 4 which provides lift access other shopping centre floors below. There are no stores located on Level 4. The Level 4 carpark is an open air carpark and is subject to the elements. Areas marked in light blue are indicative of accessible areas such as lifts or ramps. 
CLICK HERE TO VIEW MAP OF LEVEL FOUR CARPARKING

ACCESSIBLE FACILITIES

All three shopping levels of the centre have accessible facilities. If you are assisting someone else to use the facilities, the unisex facilities are located on Level 1 next to Lush CafĂ© and Gelato and are separate from the main mens and womens facilities. These toilets have sliding doors which allow for easy access. The parents room is also located here and contains a dual child and adult toilet in the one cubicle. Access to the parents room is via a push button on the wall and is an automatic sliding door. 

Level 2 and Level 3 toilets male and female toilets both have an accessible sized toilet. The entry to these toilets is via a push/pull door.

COMPLIMENTARY WHEELCHAIRS

Complimentary non-electric wheelchairs are available for use while visiting Centre City. These are available from the centre management office located on Level 2. Please provide your name and contact details to the centre management office before taking a wheelchair. If you need wheelchair assistance to and from your vehicle, please let the management staff know and we will be happy to assist. You can call us on 06 759 4390.
 

SUPPORT ANIMALS

All support animals are welcome in Centre City (e.g. guide, hearing or mobility dogs). There are grassed areas at Puke Ariki Landing and across St Aubyn Street along the Coastal Walkway for support dogs.